Privacy Policy

Last updated: July 6, 2026

[Premiere Electric] (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you use our website and services.

1. Who we are

We provide residential electrical service and repair in the Tri-State area (Ohio, Kentucky, and Indiana), including service upgrades, panel upgrades, lighting, smart home devices, and related residential electrical work.
If you have questions about this Privacy Policy, you can contact us at:


Premiere Electric
6159 Cabin Creek E Dr, Cold Spring, KY 41076
Phone: 859-635-2376

2. Where we do business

Our website and services are intended primarily for residents of Ohio, Kentucky, and Indiana.
If you are located outside the United States, please be aware that your information may be processed and stored in the United States, where data protection laws may differ from those in your country.

3. Information we collect

We collect the following types of information when you use our website or contact us:

  • Contact details: Name, email address, phone number, service address, and any information you provide in contact forms or when you call us.
  • Service information: Details about your project or electrical issue, appointment date/time, and any job notes needed to perform the service.
  • Usage data: Information about how you use our website, such as pages visited, time spent on each page, and your general location (city/region), collected via Google Analytics.
  • Technical data: Browser type, device type, IP address, and similar technical information collected automatically through cookies and similar technologies.
  • You can choose not to provide certain information, but this may limit our ability to respond to your inquiry or provide services.

4. How we use your information

We use your information to:

  • Respond to your inquiries, provide estimates, and schedule electrical service appointments in Ohio, Kentucky, and Indiana.
  • Deliver and manage electrical services, including job planning, service documentation, and follow-up.
  • Operate, maintain, and improve our website and marketing, including measuring website performance and understanding how visitors use our site (via Google Analytics).
  • Manage our customer relationships and communications using our CRM (HubSpot).
  • Comply with legal obligations and protect our rights, property, and safety, or that of our customers and partners.

5. HubSpot CRM

We use HubSpot, Inc. as our customer relationship management (CRM) platform and to power certain forms on our website.

  • When you submit a contact form or request an estimate, the information you provide (such as name, email, phone, service address, and message) is stored in HubSpot so we can respond and manage your request.
  • HubSpot may set cookies that help us track form submissions and understand basic site interactions related to our marketing and sales activities.
  • HubSpot processes this data on our behalf and does not control how we use your information; we remain responsible for your data.

You can learn more about how HubSpot handles data in HubSpot’s own privacy policy at https://legal.hubspot.com/privacy-policy.

6. Google Analytics

We use Google Analytics to help us understand how visitors use our website so we can improve our content and services.

  • Google Analytics collects information such as pages visited, time spent on pages, browser and device type, and general location (based on IP address).
  • This information is generally collected in an aggregated form and is not used by us to directly identify you.
  • Google Analytics uses cookies (such as _ga and related cookies) to distinguish users and analyze website traffic over time.

You can learn more about how Google uses data from sites that use Google Analytics at https://policies.google.com/privacy and https://support.google.com/analytics/answer/7318509.

Opting out of Google Analytics

You can:

Please note that disabling cookies may affect some website functionality.

7. Cookies and similar technologies

We use cookies and similar technologies on our website to:

  • Enable core site functions (for example, load pages and contact forms correctly).
  • Support HubSpot contact forms and our CRM tracking.
  • Measure website traffic and usage patterns via Google Analytics (where permitted).

You can control cookies through your browser settings and, where provided, through any cookie banner or preference tools on our site.

8. State privacy rights (Indiana and Kentucky)

Indiana and Kentucky have enacted consumer data privacy laws that grant residents certain rights over their personal data and impose obligations on covered businesses.
These laws generally apply to businesses that conduct business in the state or target state residents and meet specific thresholds for the volume of personal data processed or revenue from the sale of personal data.

If and when these laws apply to us based on our data processing activities, eligible residents of Indiana and Kentucky may have rights such as:

  • Confirming whether their personal data is being processed and accessing that data.
  • Correcting inaccurate personal data.
  • Deleting personal data in certain circumstances.
  • Obtaining a portable copy of certain personal data.
  • Opting out of certain processing, such as targeted advertising, the sale of personal data, or certain profiling that produces legal or similarly significant effects.

You can contact us using the information in Section 1 to ask whether these rights apply to you and to submit a request.

9. Other privacy rights

Depending on where you live, you may have additional privacy rights under other state or federal laws..
These can include the right to access, correct, or delete your information, or to limit how certain sensitive information is used, subject to legal exceptions.

To exercise any privacy rights available to you, please contact us using the information in Section 1. We may need to verify your identity before responding.

10. How we share your information

We do not sell your personal information.
We may share your information with:

  • Service providers and vendors who help us operate our business, such as HubSpot (CRM and marketing tools) and Google (analytics services).
  • Professional advisors (such as accountants, attorneys, and insurers) are reasonably necessary for our business and legal compliance.
  • Government authorities or law enforcement,  when required to comply with applicable law, court orders, or legal process, or to protect our rights, property, or safety.
  • Successors in the event of a business transaction, such as a merger, acquisition, or asset sale, as permitted by law.

Service providers are only allowed to use your information to perform services for us and must protect your information appropriately.

11. Data retention

We keep your personal information only as long as needed to:

  • Provide our services to you in Ohio, Kentucky, and Indiana, and manage our relationship.
  • Comply with legal, tax, and regulatory requirements in these states and under US law.
  • Resolve disputes and enforce our agreements.

When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention practices and applicable law.

12. Security

We use reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure.
However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security

13. Children’s privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from them.
If you believe a child has provided us with personal information, please contact us so we can delete it where appropriate.

14. Third-party websites

Our website may contain links to other websites not operated by us.
We are not responsible for the privacy practices or content of these third-party sites and encourage you to review their privacy policies.

15. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements.
When we do, we will post the updated policy on this page with a new “Last updated” date, and we encourage you to review it periodically.